Key Responsibilities:

· Manage daily administrative operations of the company
· Communicate and coordinate with hotels, guides, transport providers, and other local service suppliers
· Prepare and update travel documents (itineraries, quotes, contracts, confirmations)
· Oversee booking processes and ensure smooth delivery of services
· Handle client requests in coordination with the sales and reservations team
· Maintain and update supplier and partner databases
· Ensure quality and compliance of services delivered
· Produce monthly activity and quality performance reports
· Data entry and processing of client bookings in internal systems
· Track supplier payments, quotations, and purchase orders
· Conduct occasional field visits for quality assurance

Qualifications & Skills:

· Masters/bachelor’s degree in business administration, Tourism, Hospitality, or a related field.
· 3 years of experience in administrative or operational management in the tourism sector.
· Fluent in English and Swahili
· Excellent organizational and communication skills
· Proficiency in Microsoft Office and supplier management systems.
· Strong communication, negotiation, and interpersonal skills.
· Ability to multitask and work in a fast-paced, deadline-driven environment.
· Attention to detail and strong organizational skills.
· Computer literacy (MS Word, Excel, email communication)
· Ability in drafting a supplier email + travel product sheet

HOW TO APPLY.

Upload your CV here. Only shortlisted candidates are to be contacted.

Deadline: 31st MAY 2025 at 1700h