Full Time
Dar es salaam
Posted 11 hours ago

Responsibilities

  1. To manage the recruitment process, from screening, interviews, and selection.
  2. To be responsible for laying the foundation for the organization's structure.
  3. To build a relationship between employees and the organization manager.
  4. Ensuring implementation of compliance matters such as Fire and OSHA.
  5. Handling disciplinary measures.
  6. Updating staff files.
  7. Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
  8. Following up with staff benefits such as NHIF, NSSF, and other staff bonuses.
  9. Advising management on policies and procedural implementation.
  10. Drafting job descriptions.
  11. Ensuring evaluation and appraisal for staff are done on time.
  12. Assessing the training needs and implementation.
  13. Conducting the internal HR Audit.
  14. Monitoring staff performance and attendance.
  15. Drafting employee contracts and ensuring that the employees’ contracts are valid and up to date.
  16. Preparation of employment contracts, and company policies and ensuring each employee has a copy of a signed company policies.
  17. Performing all other duties as assigned by the managing director.

Requirements and qualifications

  1. Bachelor’s degree in human resources management, Business administration, HR public relations, or another related field.
  2. 3 years’ experience in the Automotive industry.
  3. Creative and knowledgeable in handling HR activities.
  4. Good communication skills.
  5. Fluent in English and Kiswahili both speaking and writing.

HOW TO APPLY.

Send your CV only to reveurse@reveurse.co.tz. Only shortlisted candidates are to be contacted.

Deadline:27th June 2024 at 1700hrs.

Job Features

Job Category

Automobile

Responsibilities Requirements and qualifications HOW TO APPLY. Send your CV only to reveurse@reveurse.co.tz. Only shortlisted candidates are to be contacted. Deadline:27th June 2024 at 1700hrs.

Full Time
Dar es salaam
Posted 3 weeks ago

Responsibilities

  1. Provide documentation of all maintenance activities.
  2. Create improvement plans for maintenance processes.
  3. Ensure Workplace Safety and Health (WSH) policies, procedures, and regulations are followed.
  4. Implement improved maintenance regimes to enhance the reliability of bus systems.
  5. Ensure all sales activities comply with company policies, industry standards, and regulatory requirements.
  6. Maintain up-to-date knowledge of industry trends, market conditions, and competitor activities.
  7. Lead technical recovery, complex fault analysis, and testing of bus fleet and systems.
  8.  Foster strong relationships with customers, understanding their needs and providing tailored solutions.
  9. Ensure high levels of customer satisfaction through excellent service and support.
  10. Prepare and manage the sales department budget, including forecasting and financial planning.
  11. Monitor financial performance and implement corrective actions as necessary to achieve financial goals.
  12. Lead the overall implementation of the bus fleet maintenance regime.
  13. Manage the annual budget for the department.
  14. Manage multiple contractors to ensure safety requirements as well as operating and quality standards are met.
  15. Manage the workshop's performance in achieving Key Performance Indicators (KPIs).
  16. Provide technical guidance to maintenance teams.
  17. Recommend vendors based on proposal evaluation and cost.
  18. Review and approve maintenance schedule and manpower plans.
  19. Review audits on maintenance, repair, and overhaul operations

Qualifications:

  1. Bachelor’s degree in business administration, or a related field.
  2. 3 years experience in the workshops Department with a strong technical understanding of heavy trucks.
  3. Proven experience in a sales management role, preferably within the automotive or heavy truck industry.
  4. Excellent written and verbal communication skills in both English and Kiswahili.
  5. Ability to work independently and collaboratively in a team environment.
  6. Proficiency in using CRM software and MS Office Suite.
  7. Ability to analyze sales data and market trends to inform strategic decisions.
  8. Strong problem-solving skills and the ability to handle high-pressure situations.

HOW TO APPLY.

UPLOAD your CV HERE. Only shortlisted candidates are to be contacted.

Deadline: 07th JUN 2024 at 1700hrs.

Job Features

Job Category

Automobile

Responsibilities Qualifications: HOW TO APPLY. UPLOAD your CV HERE. Only shortlisted candidates are to be contacted. Deadline: 07th JUN 2024 at 1700hrs.

Full Time
Dar es salaam
Posted 4 weeks ago

Responsibilities

  1. Manage the acquisition, accessioning, cataloging, and processing of archival materials.
  2. Implement best practices for the preservation and conservation of archival materials, including proper storage, handling, and environmental control.
  3. Develop and maintain descriptive metadata for archival collections, ensuring accurate and consistent access points for researchers.
  4. Provide reference services to internal and external researchers, including answering inquiries, retrieving materials, and facilitating access to collections.
  5. Oversee digitization initiatives to increase access to archival materials, including planning, prioritization, and quality control.
  6. Collaborate with internal and external stakeholders to promote the use of archival materials through exhibitions, educational programs, and outreach activities.
  7. Develop and implement policies and procedures related to the management, preservation, and access of archival materials.
  8. Supervise archival staff, interns, and volunteers, providing guidance and support in their work.

Qualifications:

  1. Bachelor’s degree in library science, Archival Studies, History, or a related field.
  2.  5 experiences working in an archival setting, with knowledge of archival principles, standards, and best practices.
  3. Strong organizational skills and attention to detail.
  4. Excellent written and verbal communication skills.
  5. Proficiency with archival management software and digitization tools.
  6. Ability to work independently and collaboratively in a team environment.

HOW TO APPLY.

Upload your CV here. Only shortlisted candidates are to be contacted.

Deadline: 31st May 2024 at 1700hrs.

Job Features

Job Category

Mining

Responsibilities Qualifications: HOW TO APPLY. Upload your CV here. Only shortlisted candidates are to be contacted. Deadline: 31st May 2024 at 1700hrs.

Full Time
Dar es salaam
Posted 1 month ago

Requirements;

  1. Bachelor’s degree in accounting, Finance, or related field.
  2. CPA certification
  3. Proven track record (5 years) in accounting or related financial roles
  4. Advanced proficiency in accounting software and Microsoft Excel.
  5. Deep understanding of accounting principles, regulations, and compliance standards.
  6. Exceptional analytical skills with meticulous attention to detail.
  7. Ability to work independently and collaboratively within a team environment.
  8. Strong communication skills, both verbal and written, with the ability to effectively engage with internal and external stakeholders.

HOW TO APPLY.

Upload your CV here. Only shortlisted candidates are to be contacted.

APPLICATION DEADLINE: 29th May 2024.

Job Features

Job Category

Manufacturing

Requirements; HOW TO APPLY. Upload your CV here. Only shortlisted candidates are to be contacted. APPLICATION DEADLINE: 29th May 2024.

Full Time
Dar es salaam
Posted 1 month ago

Responsibilities:

  1. Coordinate the shipment of goods, including arranging transportation, preparing shipping documents, and ensuring compliance with customs regulations and international trade requirements.
  2. Liaise with freight forwarders, shipping companies, and other vendors to schedule shipments and track the progress of deliveries.
  3. Prepare and maintain accurate shipping documentation, including invoices, packing lists, bills of lading, and customs forms.
  4. Continuously monitor shipping expenses and identify opportunities for cost savings without compromising on service quality.
  5. Stay up to date with customs regulations, import/export laws, and trade compliance requirements.
  6. Coordinate with internal departments, including procurement, sales, and warehouse, to ensure accurate and timely order fulfillment.
  7. Collaborate with external stakeholders, such as customs officials, freight forwarders, and transportation providers, to resolve any issues or delays that may arise during the shipping process.

REQUIREMENTS

  1. A minimum of two years of experience in a shipping-related role, preferably within a similar industry.
  2. Strong knowledge of shipping procedures, customs regulations, and international trade practices.
  3. Proficiency in using shipping software and systems to track shipments and generate documentation.
  4. Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
  5. Effective communication and interpersonal skills to collaborate with internal teams and external stakeholders.
  6. Problem-solving abilities and the capacity to handle shipping-related issues and resolve them promptly.
  7. Familiarity with freight negotiation and cost optimization techniques.

HOW TO APPLY.
Upload your CV here. Only shortlisted candidates are to be contacted.

APPLICATION DEADLINE: 23rd May 2024.

Job Features

Job Category

Shipping & logistics

Responsibilities: REQUIREMENTS HOW TO APPLY.Upload your CV here. Only shortlisted candidates are to be contacted. APPLICATION DEADLINE: 23rd May 2024.

Full Time
Dar es salaam
Posted 1 month ago

Responsibilities:

  1. Developing and implementing operational strategies and plans in alignment with organizational goals and objectives.
  2.  Overseeing all activities related to port operations, including vessel scheduling, berthing, cargo handling, and port security.
  3. Managing the customs clearance process for imported and exported goods, ensuring compliance with all relevant regulations and documentation requirements.
  4. Monitoring operational expenses, analyzing variances, and implementing cost-saving measures to maintain financial stability.
  5. Coordinating with shipping agents, freight forwarders, and other stakeholders to arrange transportation of goods to and from the port.
  6. Monitoring inventory levels at the port facility and ensuring adequate stock levels to meet demand while minimizing excess inventory costs.
  7. Establishing key performance indicators (KPIs) to measure operational performance and conducting regular evaluations to identify areas for improvement.
  8. Implementing quality control measures to ensure that goods are handled and stored appropriately to prevent damage or loss during transit.
  9. Enforcing safety protocols and ensuring compliance with all relevant health, safety, and environmental regulations at the port facility.
  10. Maintaining accurate records of all port activities, including cargo manifests, customs documentation, and financial transactions. Generating reports for management as needed.
  11. Identifying areas for process improvement and implementing measures to enhance efficiency, reduce costs, and improve customer satisfaction.
  12. Developing and implementing emergency response plans to address any unforeseen events or disruptions that may occur at the port facility.

Requirements and qualifications

  1. Diploma /bachelor’s degree in, Logistics, Supply Chain Management, or related field.
  2.  Candidate should have at least 2 years of experience working in port operations, logistics, or freight forwarding is highly desirable.
  3. Leadership abilities to manage a team of port operations staff and coordinate activities to achieve operational objectives.
  4. Familiarity with international trade regulations, customs procedures, and documentation requirements
  5. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams, external stakeholders, and government authorities.
  6. Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently.
  7. Ability to multitask and prioritize in a fast-paced environment.

HOW TO APPLY.

Upload your CV here. Only shortlisted candidates are to be contacted.

APPLICATION DEADLINE: 23rd May 2024.

Job Features

Job Category

Shipping & logistics

Responsibilities: Requirements and qualifications HOW TO APPLY. Upload your CV here. Only shortlisted candidates are to be contacted. APPLICATION DEADLINE: 23rd May 2024.

Full Time
Dar es salaam
Posted 2 months ago

Responsibilities

  1. Ensure overall branch look and feel is to the required standard (The physical attributes such as sand level, ashtray placement, chair and table presence).
  2. Ensure Food and Beverage meet the company standard and customer expectation (Flavor and Presentation)
  3. Follow up with the head of service to ensure Rostering is done leveraging team strengths (with service head)
  4. Facilitate and ensure effective routine evaluations for the members of the department in collaboration with the HR manager.
  5. Ensure the adherence and observation of opening and closing hours.
  6. Facilitates training for all subgroups in coordination with the heads of subgroups and the training manager.
  7. Interdepartmental conflict resolution before escalation to the general manager or HR.
  8. Health and safety license procurement for front-of-house staff in collaboration with subgroup heads and corporate affairs director. 
  9. Ensure all necessary Security protocol and measures are put in place to ascertain the safety of both staff and clients.
  10.  Facilitate the flow of information across the necessary subgroups missing Items.
  11. Keep inventory of and ensure Menu availability at all times. Ascertain that the contents within are similar to the ones on the POS system.
  12. Ensure all fixtures and furniture within the restaurant are properly maintained and are in good working condition in collaboration with the maintenance manager.
  13. Follow up on all necessary repairs with the branch coordinator as reported by the respective personnel.
  14. Daily sales (Ensures that all Branch sales are registered in the POS system & paid for appropriately)
  15. Ensure management receives Branch feedback on all Incidents by preparing a detailed incident report that maps out the stated events.
  16. Prepare monthly reports that cover overall establishments, achievements, challenges, requirements, and any set goals for the next month.
  17.  Prepare an annual plan and presentation to be delivered on the second week of the last month of each year constituting of the department summary on present year goals, achievements, challenges, Hits and misses and mapping out the plan for the next one.
  18. Crowd control: Monitor crowd density and implement control measures as needed to ensure safety and smooth flow of traffic.
  19. Weather knowledge (from forecast)
  20. Enforce the credit policy and follow up on all credit bills ensuring they are all paid for and the dead debt is reduced.
  21. Ensure all necessities are present for proper conduction of business (All pos are working properly, presence of enough swipe machines, network stability for M-pesa payments.
  22. Bar and kitchen utensils: Maintain accurate inventory records and documentation. Generate regular reports on inventory levels, usage, and trends to support informed decision-making.
  23. Coordinate routine maintenance and repairs for floor equipment to ensure optimal performance and longevity. Schedule inspections and address any issues promptly to minimize downtime.
  24. Ensure that whatever marketing channel that is a part of the branch is up to date.
  25. Ensure there is no overbooking or double booking of tables and if any booking has been done outside of the guest relations channel (Information is provided to them)
  26. Follows-up with guests to determine satisfaction; measures these results and establishes strategies to improve the quality of the guest experience.
  27. Notify the HOD on any valid comments acquired about any of our products and any adjustments proposed.
  28. Ensure all prices are up to date and any adjustments required are reported ASAP (quantity of menus etc.)
  29. Acquire information on which product needs upselling or more effort and notify the service head to train waiters on it.
  30. Ensure proper flow of information regarding availability of some products for all production groups.
  31. Ensure all operations staff have been trained on the music policies and dos and don’ts of handling music equipment if there is ever need to.

Requirements and qualifications

  1. Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  2. Minimum of 3 years of experience in a managerial role within the hospitality industry, with a focus on operations management.
  3. Proven track record of success in optimizing operational efficiency, enhancing guest satisfaction, and achieving financial targets.
  4. Strong leadership and interpersonal skills, with the ability to inspire and motivate cross-functional teams.
  5. Excellent analytical abilities and problem-solving skills, with a results-driven mindset.
  6. Knowledge of the principles and processes involved in organizational planning, coordination and execution. This includes resource allocation, work force planning and management and leadership techniques.
  7. Knowledge of the principles and processes for providing personalized services, including needs assessment techniques, quality service standards, and guest satisfaction evaluation techniques.
  8. Fluent in English and Swahili, foreign language is added advantage but not a must.
  9. Computer literate and working with Micros or POS system is an added advantage.
  10. Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
  11. Flexibility to work evenings, weekends, and holidays as needed.

HOW TO APPLY.

Upload your CV here. Only shortlisted candidates are to be contacted.

Deadline: 10th May 2024 at 1700hrs.

Job Features

Job Category

Hospitality

Responsibilities Requirements and qualifications HOW TO APPLY. Upload your CV here. Only shortlisted candidates are to be contacted. Deadline: 10th May 2024 at 1700hrs.

Full Time
Dar es salaam
Posted 2 months ago

Responsibilities

  1. Act as a supportive liaison for all subgroups, aiding them in addressing any operational challenges.
  2. Notify the head of any issues observed within subgroups outside their direct responsibilities, facilitating prompt resolution.
  3. Ensure strict adherence to cleanliness protocols within the branch, maintaining a pristine environment at all times.
  4. Ensures that branch premises, FF&E, silver, glass, porcelain is clean & in good working order
  5. Conduct regular inspections after events to verify compliance with cleanliness standards and address any deficiencies.
  6. Take charge of maintaining all fixtures and furniture within the branch, ensuring their functionality and appearance meet company standards.
  7. Assume responsibility for all checklists, including evaluation of existing ones and development of new ones as needed.
  8. Collaborate with the Operations Manager and Technology Manager to create a comprehensive check-out form. This form will track all equipment leaving the company for each subgroup, ensuring accountability and inventory control.
  9. Develop and implement a standardized schedule for the regular changing and cleaning of branch materials, such as sofa covers, pillows, sun beds, mats, sitting pillows, hand fans, and vikoi.
  10. Follow up on requests from operations managers, providing assistance to subgroups in their absence to maintain operational continuity.

Requirements and qualifications

  1. Bachelor's degree in hospitality management, marketing or relevant field.
  2. Proven experience in restaurant management, with a minimum of 2 years in the related role.
  3. Excellent communication and interpersonal skills to effectively liaise with subgroups and address operational challenges.
  4. Strong organizational and time management skills to manage multiple tasks and schedules.
  5. Attention to detail and commitment to upholding cleanliness, maintenance, and organizational standards.
  6. Problem-solving abilities to identify and resolve issues promptly.
  7. Adaptability to work in a fast-paced and dynamic environment.
  8. Proficiency in using computer software such as Microsoft Office Suite and other relevant applications.
  9. Knowledge of safety and sanitation regulations in the hospitality industry.
  10.  Proficiency in Kiswahili and English is required, and additional foreign language skills are beneficial.
  11. Flexibility to work evenings, weekends, and holidays as needed

HOW TO APPLY.

Upload your CV here. Only shortlisted candidates are to be contacted.

Deadline: 10th May 2024 at 1700hrs.

Job Features

Job Category

Hospitality

Responsibilities Requirements and qualifications HOW TO APPLY. Upload your CV here. Only shortlisted candidates are to be contacted. Deadline: 10th May 2024 at 1700hrs.

Full Time
Dar es salaam
Posted 2 months ago

Responsibilities

  1. Responsible for all supervisors, waitrons, runners, and cleaners on the floor.
  2. Responsible for ensuring all SOPs of the teams are being followed to the dot
  3. Responsible for rostering of service staff alongside the HR and is solely responsible on following up on their attendance.
  4. Report all uniform requirements to the relevant parties (Operations manager)
  5. Perform orientation and training for service staff upon hiring.
  6. Spot the needs and requirements of the service team and ensure they are met to the professional capability of the company
  7. Coordinate and Facilitate training of service teams
  8. In charge of identifying, advising on, and ensuring bottlenecks and weak links are sorted out on the service front whether by collaborating with other subgroups in operations or escalating noticed issues to the Operations manager.
  9. Prepare reports on the progress of service and on individual personnel to the Operations manager to assist in evaluations
  10. Create alongside the Operations manager and HR manager a reward system for the service teams e.g. Sales targets.
  11. Communicate and Implement HR policies and procedures to the service team
  12. Ensure all staff have the necessary requirements that allow them to be on the floor e.g., Notebooks for waiters, Uniforms (Clean, Ironed) Nametag.
  13. Notify security on (L) so anyone without can be sent home (Follow up procedures to be done to understand why and if need be, the individual to be held responsible)
  14. Ensure all parties within the department are treated fairly and are given equal opportunity.
  15. Ensure all parties necessary sign in upon arrival
  16. Enforce discipline, customer care and staff smartness and cleanliness

Requirements and qualifications

  1. Bachelor's degree in Hotel Management, Tourism with marketing skills is preferable or related field.
  2. Proven experience in Hotel floor management, with a minimum of 3 years in the related role.
  3. Strong decision-making skills and the ability to handle and resolve conflicts effectively.
  4. Strong interpersonal skills to build positive relationships with team members and customers.
  5. Familiarity with health and safety regulations in a restaurant setting.
  6. Proven ability to identify the needs and requirements of the service team and address them effectively.
  7. Strong problem-solving skills to identify and resolve bottlenecks and weak links on the service front.
  8. Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
  9. Ability to enforce discipline, staff smartness, and cleanliness to maintain a high level of professionalism.
  10.  Proficiency in Kiswahili and English is required, and additional foreign language skills are beneficial.
  11. Flexibility to work evenings, weekends, and holidays as needed.

HOW TO APPLY.

Upload your CV here. Only shortlisted candidates are to be contacted.

Deadline: 10th May 2024 at 1700hrs.

Job Features

Job Category

Hospitality

Responsibilities Requirements and qualifications HOW TO APPLY. Upload your CV here. Only shortlisted candidates are to be contacted. Deadline: 10th May 2024 at 1700hrs.

Full Time
Dar es salaam
Posted 2 months ago

Responsibilities:

  1. Develop and execute strategies to elevate the overall customer experience in alignment with the restaurant's brand and objectives.
  2. Collaborate with the CVO to create entertainment strategies that enhance the unique identity of the restaurant.
  3. Act as the primary liaison between the Customer Experience Department and other departments, ensuring fluid collaboration.
  4. Coordinate and facilitate communication between Guest Relations and Entertainment teams to achieve shared objectives.
  5. Lead, mentor, and guide team members in the sub-groups, fostering a positive and collaborative work environment.
  6. Conduct regular team meetings, set performance expectations, and evaluate the overall effectiveness of the department.
  7. Prepare schedules, agendas, and necessary documentation for team activities, meetings, and events.
  8. Collaborate with the Marketing Department to synchronize promotions with the overall customer experience strategy.
  9. Continuous Improvement:
  10. Establish and monitor key performance indicators (KPIs) for the entire Customer Experience Department.
  11. Collaborate with the Finance Department to develop and manage budgets for the Customer Experience Department and ensure proper resource allocation within the department to meet financial targets.
  12. Work with the Training Manager to identify training needs and facilitate ongoing professional development for the department.
  13. Ensure team members are equipped with the skills and knowledge necessary to excel in their roles.
  14. Address escalated customer issues or internal challenges within the department, working collaboratively to find effective solutions.
  15. Prepare regular reports for the general manager, summarizing the performance of the Customer Experience Department and offering insights for strategic decision-making.
  16. Ensure that they collect, store, and process customer data in compliance with relevant data privacy regulations.
  17. Handle customer complaints and disputes per legal requirements and industry best practices.
  18. Implement a formal complaint handling process, providing avenues for dispute resolution or mediation, and ensuring timely and appropriate resolution of customer issues to avoid escalation to regulatory authorities or legal action.
  19. Follow up on all legal registrations such as licenses alongside the Group public relations manager.
  20. Develop schedules, conduct training, and manage performance reporting.
  21. Oversee adherence to standard operating procedures (SOPs) in coordination with the training manager.
  22. Collaborate with the product manager to design uniforms for the respective personnel.
  23. Develop and conduct training programs for bottle presentation, ensuring a consistent and high-quality customer experience.
  24. Maintain records and manage data related to customer interactions.
  25. Utilize data for informing customers through various channels for personalized communication.
  26. Compile and sort data for the creation of a loyalty program.
  27. The Head Hostess at the branch oversees daily operations, while the Head of Guest Relations manages other relations.
  28. Handle reservation requests and manage the reservation system.
  29. Ensure accurate and efficient allocation of tables, considering customer preferences.
  30. Interact with customers to understand their needs, preferences, and feedback.
  31. Address and resolve customer complaints or concerns promptly and professionally after complaints are reported (aftercare e.g., a customer has had a bad experience at the restaurant, the CED follows-up the next day to ensure the customer feels okay.)
  32. Address and resolve customer complaints or concerns promptly and professionally after complaints are reported (aftercare e.g., a customer has had a bad experience at the restaurant, the CED follows-up the next day to ensure the customer feels okay.)
  33. Act as a liaison between customers and other departments to ensure swift resolution of issues.
  34. Coordinate special occasions, celebrations, and events for guests I collaboration with the respective personnel.
  35. Ensure a seamless and memorable experience for guests celebrating milestones.
  36. Stay informed about the menu, daily specials, and promotions and provide detailed information about dishes, ingredients, and preparation methods to guests when reservations are being made (notify them on the pre-order option).
  37. Implement upselling and cross-selling by recommending additional items, such as drinks or desserts, to enhance the dining experience to customers during reservation.
  38. Communicate special offers, discounts, or promotions to guests.
  39. Identify and recognize VIP guests, ensuring personalized and exceptional service.
  40. Build relationships with regular customers, enhancing loyalty and repeat business.
  41. Manage special requests, such as dietary restrictions or specific seating preferences, for VIP guests.
  42. Ensure VIPs receive extra attention and a personalized experience.
  43. Request and collect feedback from customers about their experience.
  44. Use feedback to identify areas for improvement and report to the customer experience manager.
  45. Collaborate with the kitchen and service staff to ensure smooth operations and timely service of all orders received during reservation.
  46. Communicate guest preferences and special requests to the relevant teams.
  47. Conduct follow-up calls or emails to gather post-visit feedback and address any outstanding concerns.
  48. Implement and manage customer loyalty programs to encourage repeat business.

Requirements and qualifications

  1. Bachelor's degree in tourism hospitality management, business administration, marketing, or a related field.
  2. 3 – 5 Years of Experience working as Customer Experience Manager, preferably in Hospitality Industry.
  3. Experience in team management
  4. Excellent in using Microsoft Office Packages, (Outlook, Excel, Word)
  5. Strong Interpersonal skills, Empathy, and ability to anticipate and address customer needs.
  6. Excellent in Problem-solving skills, and proficiency in conflict resolution.
  7. Good Communication skills;  Must Speak and Write good English language.
  8. A customer-centric mindset, attention to detail, and the capacity to foster a positive atmosphere are also essential traits.

HOW TO APPLY.

Upload your CV here. Only shortlisted candidates are to be contacted.

APPLICATION DEADLINE: 10th May 2024.

Job Features

Job Category

Hospitality

Responsibilities: Requirements and qualifications HOW TO APPLY. Upload your CV here. Only shortlisted candidates are to be contacted. APPLICATION DEADLINE: 10th May 2024.

Full Time
Dar es salaam
Posted 2 months ago
  1. Prepare and analyze financial statements, including profit and loss statements, balance sheets, and cash flow statements.
  2. Develop annual budgets in collaboration with the management team.
  3. Review and approve expenditures, ensuring they align with budgetary constraints.
  4. Analyze costs and expenses to identify areas for cost-saving opportunities.
  5. Oversee inventory management processes, including stock valuation and inventory tracking.
  6. Manage cash flow by forecasting cash requirements and monitoring cash inflows and outflows.
  7. Implement strategies to improve cash flow efficiency and minimize working capital requirements.
  8. Conduct financial analysis to assess profitability, liquidity, and solvency.
  9. Utilize Tally software for recording financial transactions, maintaining ledgers, and generating reports. Ensure data integrity and accuracy in the Tally database.
  10. Supervise and manage finance team members, including assigning tasks, providing guidance and support, and conducting performance evaluations.
  11. Develop and implement training programs to enhance the skills and knowledge of finance team members.
  12. Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional growth.

Requirements and qualifications

  1. Bachelor’s degree in finance, Accounting, or related field; CPA certification preferred.
  2. Proven professional experience as a Finance Manager or similar role for at least 3-5 years.
  3. Proficiency in Tally software and advanced MS Excel skills.
  4. Strong analytical skills with the ability to interpret financial data and trends.
  5. Excellent communication and interpersonal skills.
  6. Ability to work effectively in a fast-paced environment and meet deadlines.
  7. Attention to detail and accuracy in financial reporting.

HOW TO APPLY.

Upload your CV here. Only shortlisted candidates are to be contacted.

Deadline:10th May 2024 at 1700hrs.

Job Features

Job Category

Hospitality

Requirements and qualifications HOW TO APPLY. Upload your CV here. Only shortlisted candidates are to be contacted. Deadline:10th May 2024 at 1700hrs.

Full Time
Dar es salaam
Posted 2 months ago

Responsibilities

  1. Secure partnerships that adhere to our brand value and maintain a 70 to 30% ratio of sponsor to company coverage for all events.
  2. Implement strategies to optimize sponsor visibility and ensure a balanced representation across all company-sponsored activities.
  3. Contribute to the development and achievement of the company's strategic plan and goals, with a focus on the sponsor-to-company coverage ratio.
  4. Collaborate with the promotions team to implement promotional strategies to enhance sponsor exposure and maintain the desired coverage ratio.
  5. Facilitate staff training sessions on sponsor-related products and service rituals to align with the company's commitment to sponsors.
  6. Provide quarterly competitive analysis reports from valid and reliable market research, including SWOT analysis, to inform strategies that contribute to achieving and maintaining the company’s market share.
  7. Take ownership of all assigned company projects, creating project briefs, and overseeing their successful execution.
  8. Coordinate with relevant teams to ensure projects are completed on time and within budget.
  9. Evaluate and propose potential investments that align with the company's goals and contribute to achieving the sponsor-to-company coverage ratio.
  10. Maintain strong professional relationships with existing sponsors, partners, and stakeholders, ensuring their continued support in achieving the desired coverage ratio.
  11. Ensure all contractual and agreed-upon commitments are delivered by all parties involved.
  12. Create and facilitate the employment of brand and cost-senseful strategies that ensure the company reaches the targets set by partners/sponsors (e.g., Swipe targets).
  13. Manage partnership branding requests to ensure alignment with the brand image.
  14. Ensure all collaboration agreements align with the brand image and goals.

Requirements and qualifications

  1. Bachelor's degree in business administration, Sales and Marketing, hospitality management, or related field.
  2. Proven experience in restaurant management, with a minimum of 2- 3 years in Business development.
  3. Strong leadership and interpersonal skills, with the ability to inspire and motivate teams.
  4. Excellent organizational and problem-solving abilities.
  5. Sound knowledge of food and beverage operations, including market research.
  6. Experience in project management and marketing strategic planning.
  7. Familiarity with relevant regulations and laws governing restaurant operations.
  8. Effective communication and presentation skills.
  9. Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
  10. Flexibility to work evenings, weekends, and holidays as needed.

HOW TO APPLY.

Send your CV here. Only shortlisted candidates are to be contacted.

Deadline: 10th May 2024 at 1700hrs.

Job Features

Job Category

Hospitality

Responsibilities Requirements and qualifications HOW TO APPLY. Send your CV here. Only shortlisted candidates are to be contacted. Deadline: 10th May 2024 at 1700hrs.

Full Time
Dar es salaam
Posted 2 months ago

Responsibilities

  1. Oversee day-to-day restaurant operations in collaboration with the respective HODs.
  2. Ensure compliance with company policies, procedures, and standards, as well as relevant regulations and laws.
  3. Follow up to ensure the overall branch look and feel is to the required standard (The physical attributes such as sand level, ashtray placement, chair, and table presence).
  4. Work with the respective personnel to ensure Food and Beverage meet the company standard and customer expectation (Flavor and Presentation).
  5. Analyze sales trends and customer preferences to identify opportunities for growth and adaptation of menu offerings.
  6. Work closely with the marketing team to execute marketing campaigns aimed at attracting new customers and retaining existing ones.
  7. Develop and manage budgets, including revenue, expenses, and labor costs, to achieve financial targets and profitability.
  8. Monitor sales and expenses to optimize profitability and spearhead cost-controlling initiatives.
  9. Ensure compliance with all necessary regulations, including health, safety, sanitation, labor, and Tax laws.
  10. Provide mentorship to the staff, fostering a culture of teamwork, discipline and continuous improvement.
  11. Support staff development through training programs, performance evaluations, and opportunities for advancement.
  12. Build and retain a motivated team that is committed to achieving the company's objectives and delivering exceptional service.
  13. Monitor each HODs key performance indicators and milestones to track progress and identify areas for improvement or adjustment.
  14. Assign company projects to a respective HOD, and oversee the creation of project briefs, and progress update systems.
  15. Prepare quarterly reports that cover overall establishments, achievements, challenges, requirements, and any set goals for the next quarter (anything exclusive of the annual plan).
  16. Translate and facilitate the preparation of annual plans and presentations to be delivered on the second week of the last month of each year constituting of the department summary on present year goals, achievements, challenges, Hits and misses and mapping out the plan for the next one

Requirements and qualifications

  1. Bachelor's degree in business administration, hospitality management, or related field.
  2. Proven experience in restaurant management, with a minimum of 3 years in a managerial role.
  3. Strong leadership and interpersonal skills, with the ability to inspire and motivate teams.
  4. Excellent organizational and problem-solving abilities.
  5. Sound knowledge of food and beverage operations, including compliance requirements.
  6. Proficiency in financial management and budgeting.
  7. Experience in project management and strategic planning.
  8. Familiarity with relevant regulations and laws governing restaurant operations.
  9. Effective communication and presentation skills.
  10. Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
  11. Flexibility to work evenings, weekends, and holidays as needed.

HOW TO APPLY.

Upload your CV here. Only shortlisted candidates are to be contacted.

Deadline:10th May 2024 at 1700hrs.

Job Features

Job Category

Hospitality

Responsibilities Requirements and qualifications HOW TO APPLY. Upload your CV here. Only shortlisted candidates are to be contacted. Deadline:10th May 2024 at 1700hrs.

Full Time
Dar es salaam
Posted 2 months ago

Responsibilities:

  1. Manage the hiring process, including conducting interviews and selecting candidates so as to develop and execute recruitment strategies to attract top talent.
  2. Facilitate a smooth onboarding process to integrate new hires into the company culture and for expatriate employees.
  3. Follow up on all employee permits, including work visas and residency permits, and liaise with immigration authorities and legal advisors to ensure timely processing of permits.
  4. Address employee concerns and conflicts in a timely and effective manner.
  5. Conduct performance reviews and implement training programs to support employees.
  6. Develop and implement a succession plan aligned with employee strengths and the needs of the general manager.
  7. Administer employee benefits programs and paid leave.
  8. Manage compensation and conduct regular pay reviews to ensure fairness and
    competitiveness.
  9. Stay updated on employment laws and regulations to ensure compliance.
  10. Enforce company policies and maintain clear records of staff activities and documentation.
  11. Supervise and support team members, assign tasks, and conduct performance.
    evaluations.
  12. Develop and implement training programs to enhance team skills and knowledge.
  13. Manage employee records and documentation related to benefits, compensation, and leave.
  14. Implement efficient recordkeeping systems to streamline HR processes.7. Coordination and communication
    Ensure preset channels of and etiquette of communication is observed.
  15. Clarify roles and responsibilities and ensure there are no overlaps to avoid conflicts or confusion.
  16. Mediate and facilitate conflict resolution and observe when escalation is needful.
  17. Ensure the Resource management desk is continually in the loop of all relevant matters.
  18. Develop and implement workplace safety protocols and procedures.
  19. Provide training on safety procedures and emergency protocols.
  20. Collaborate with stakeholders to address safety concerns and maintain compliance with standards.

Requirements and qualifications

  1. Bachelor’s degree in human resources, Business Administration, or related field.
  2. 3 years of experience in HR management or related roles.
  3. Knowledge of employment laws and regulations.
  4. Strong communication and interpersonal skills.
  5. Ability to multitask and prioritize in a fast-paced environment.

HOW TO APPLY.
Upload your CV here. Only shortlisted candidates are to be contacted.

APPLICATION DEADLINE: 10th May 2024.

Job Features

Job Category

Hospitality

Responsibilities: Requirements and qualifications HOW TO APPLY.Upload your CV here. Only shortlisted candidates are to be contacted. APPLICATION DEADLINE: 10th May 2024.

Full Time
Dar es salaam
Posted 3 months ago

Responsibilities

  1. Executing assigned jobs with no record of re-doing Jobs.
  2. Managing with proper care assigned company assets.
  3. On-time and accurate preparation and submission of reports.
  4. To deliver an efficient and cost-effective service to customers, through fast response and troubleshooting.
  5. Training the driver on how to drive the truck.
  6. Training the maintenance team on how to service the truck.
  7. To ensure that scheduled maintenance is carried out to the required standard to avoid unnecessary replacement of spare parts unavailability.
  8. To ensure that all parts are selected, ordered, and used correctly, with any parts that prove unnecessary being returned to the warehouse to keep wastage to an absolute minimum. 
  9. To ensure that spare parts are well maintained in good condition as well as the Warehouse.
  10. To ensure that communications with the Leader, General Manager, customers, and fellow staff are always maintained.
  11. To complete all required paperwork, service reports, and documents by agreed quality standards and timescales.
  12. To protect and develop the industry by building and maintaining positive customer relationships, based on integrity and consistently professional dealings and attitude.
  13. To ensure that company-supplied equipment is well maintained and kept at a high standard of cleanliness.
  14. To maintain tools in a good and safe working order and calibrate as required.
  15. To follow and adhere to Health, Safety, and Environmental standards and regulations always.

Requirements and qualifications

  1. Hold a Bachelor/Diploma in mechanical engineering and Truck Driving certificate or a related field.
  2. Have Mechanical experience in supervising and training on how to repair and maintenance of Chinese brand tracks such as FAW, HOWO, and SINO.
  3. Having 3 years of working experience in the specific areas of specialization.
  4. Knowledge of truck systems, components, and specifications.
  5. Master in Local language and English speaking and writing.
  6. Ability to read and interpret technical manuals, diagrams, and schematics.

HOW TO APPLY.

Upload CV only. Only shortlisted candidates are to be contacted.

Deadline: 22 March 2024 at 1700hrs.

Job Features

Job Category

Automobile

Responsibilities Requirements and qualifications HOW TO APPLY. Upload CV only. Only shortlisted candidates are to be contacted. Deadline: 22 March 2024 at 1700hrs.