Industry: HOSPITALITY

Responsibilities:

1. Manage the restaurant’s technology infrastructure, including POS systems, digital menu boards, online ordering systems, and other technology tools.
2. Ensure that the technology is reliable, secure, and aligned with the restaurant’s operational needs.
3. Identify opportunities for technology to improve the guest experience, such as by streamlining ordering and payment processes.
4. Train restaurant staff on the use of technology tools and provide ongoing support as needed.
5. Troubleshoot technology issues and work with vendors to resolve problems quickly.
6. Develop and manage the ICT budget, ensuring that expenditure is aligned with restaurant priorities.
7. Stay up to date with developments in restaurant technology and industry trends and identify opportunities to leverage emerging technologies to benefit the restaurant.
8. Ensure compliance with regulatory requirements like data privacy and protection.
9. Develop and implement information and communication technology strategies that align with the organization’s goals and objectives.
10. Manage the IT infrastructure, including servers, network devices, storage systems, software, and applications.
11. Ensure the organization’s systems and data are secure and implement measures to protect against cyber threats.
12. Identify areas for improvement and implement solutions to optimize the organization’s use of technology.
13. Manage Tech vendor relationships and negotiate contracts to ensure value for money.
14. Ensure compliance with regulatory requirements like data privacy and protection.
15. Manage a team of IT professionals, including setting goals, providing feedback, and supporting their professional development.
16. Develop and manage the ICT budget, ensuring that expenditure is aligned with organizational priorities.
17. Stay current with technological and industry trends and developments and identify opportunities to leverage emerging technologies to benefit the organization.
18. To support the Company in software development and training to support colleagues.
19. To assist in providing a purposeful, effective, and supportive environment for Working.
20. To support the promotion of positive relationships with Customers and outside agencies.
21. To have a flexible approach to working hours, always ensuring the needs of the Company are met.
22. To work within Company policies and procedures.
23. To be aware of the confidential nature of the organization.
24. To work flexibly within the ICT Department.
25. To manage the Music and Technology Manager and ensure tasks are done in accordance.

Qualifications:

1. Bachelor’s degree in information technology, Computer Science, or a related field.
2. 2 years of experience in IT, helpdesk, or a similar role.
3. Strong knowledge of Windows and Mac operating systems, as well as common software applications.
4. Familiarity with networking concepts, including TCP/IP, DNS, and DHCP.
5. Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
6. Ability to work independently and as part of a team in a fast-paced environment.
7. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.

HOW TO APPLY.

Upload your CV here. Only shortlisted candidates are to be contacted.

Deadline: 03^rd October 2024 at 1700hrs.